AI systems for Australian small businesses

Reply faster. Follow up automatically. Stop losing enquiries.

Business Bot Buddy designs, configures and supports practical AI systems for businesses that want to capture more leads and spend less time on repetitive admin—without learning the tech.

Choose your package ↓Get a free automation audit →
Scope agreed in writingTested before launchAustralian support
B
↗
Step oneWorkflow mapped
SCOPED
✓
Step twoSystem configured
◎
Step threeTested before launch
A real service, not a template

What you actually receive.

Your purchase starts a scoped service engagement. Nothing is switched on until it is configured, tested and approved.

01

Workflow assessment

We identify the repetitive work, customer gaps and hand-offs worth automating first.

02

Written project scope

You receive agreed deliverables, responsibilities, timing, fees and third-party requirements.

03

Configured system

Your approved messages, rules and workflows are built around your business and tools.

04

Testing and handover

We test the agreed workflow, correct issues and explain how your system is managed.

Pick your growth system

One less thing to chase.
A lot more business captured.

Choose the system that fits where your business is now. Upgrade the moment you outgrow it.

Starter01

AI Front Desk

Help Respond to Enquiries While You’re Head-Down at Work

$1,199 setup$859/month

One-off setup, then $859/month for hosting, monitoring, updates and support.

Best for small local businesses that can’t afford to let a call, message or enquiry slip while they’re busy on the tools.

What’s included
  • ✓AI FAQ assistant that answers common questions instantly
  • ✓Lead capture form for supported website enquiries
  • ✓Configured instant replies for supported enquiries
  • ✓Online booking link customers can use themselves
  • ✓Basic follow-up messages that chase leads for you
Why this plan?+

Best for small local businesses that can’t afford to let a call, message or enquiry slip while they’re busy on the tools.

Set Up My AI Front Desk→
Most popular
Growth02

AI Sales & Marketing

Build a More Consistent Process for New Leads

$2,199 setup$1,159/month

One-off setup, then $1,159/month for hosting, support, monitoring and ongoing optimisation.

Best for growing businesses that get enquiries but lose too many to slow, inconsistent follow-up.

What’s included
  • ✓Everything in Starter, plus:
  • ✓Automated lead follow-up across SMS and email
  • ✓Done-for-you email and SMS message templates
  • ✓Automatic review requests to build your reputation
  • ✓Social media content system to stay top-of-mind
  • ✓Fresh campaign ideas delivered each month
  • ✓Simple monthly report so you see what’s working
Why this plan?+

Best for growing businesses that get enquiries but lose too many to slow, inconsistent follow-up.

Explore Sales & Marketing→
Premium03

AI Operations System

Run the Business Instead of Being Run by It

$3,199 setup$1,659/month

One-off setup, then $1,659/month for hosting, priority support, monitoring and ongoing management.

Best for established businesses that want deep automation across support, sales and admin — so growth stops depending on your personal hours.

What’s included
  • ✓Everything in Growth, plus:
  • ✓24/7 customer support chatbot
  • ✓Full CRM automation and pipeline management
  • ✓AI inbox assistant that sorts and drafts replies
  • ✓Live reporting dashboard for your whole business
  • ✓SOP and staff training assistant
  • ✓Custom workflow automations built around you
Why this plan?+

Best for established businesses that want deep automation across support, sales and admin — so growth stops depending on your personal hours.

Build My Operations System→

Every system is mapped to your actual business before setup begins. No cookie-cutter automations and no paying for tools you don’t need.

Indicative cost comparison

See the potential difference.
Keep the comparison honest.

These are first-year cost illustrations against Australian median full-time wages—not promises that software replaces an employee or delivers the same work.

☎
AI Front Desk comparison

Receptionist reference

Median wage reference
$63,908/yr
BBB first year
$11,507
Indicative cost difference~$52,401in year one*
⌁
Sales & Marketing comparison

Marketing professional reference

Median wage reference
$101,764/yr
BBB first year
$16,107
Indicative cost difference~$85,657in year one*
♙
AI Operations comparison

Office manager reference

Median wage reference
$89,960/yr
BBB first year
$23,107
Indicative cost difference~$66,853in year one*

*Calculated as 52 × May 2025 median weekly full-time earnings minus the applicable setup fee and 12 monthly fees. Wage references: Receptionists ($1,229/week), Advertising and Marketing Professionals ($1,957/week), and Office Managers ($1,730/week). Source: Jobs and Skills Australia using ABS Employee Earnings and Hours, May 2025. Excludes superannuation, leave, recruitment costs, usage charges and other employment or software costs. Business Bot Buddy assists selected workflows; it is not equivalent to an employee. Actual savings and outcomes vary.

How it works

No mystery.
No tech headache.

You explain where time and customers are disappearing. We turn those gaps into a practical system your team can actually use.

01Listen

Find the leaks

We map your calls, enquiries, follow-ups and repetitive admin to find what’s costing you time or sales.

02Build

Create your Buddy

Your workflows, wording and tools are configured around the way your business already operates.

03Launch

Test before go-live

Everything is checked, explained and refined before it starts speaking to customers or supporting your team.

Example industry workflows

Three ways your Buddy can make the day feel lighter.

Illustrative workflow examples—not customer case studies or promised outcomes. Every system is scoped, configured and tested around the business before it goes live.

Trades01

Never miss an after-hours quote request.

A configured enquiry workflow can collect the first details while you are on the tools, then make the request clear for next-business-day follow-up.

  1. 01Capture the job type, location and preferred callback.
  2. 02Share the approved next step with the enquirer.
  3. 03Route the request to the right person for review.
Real estate02

Qualify buyer and rental enquiries automatically.

A configured flow can gather the relevant property, timing and contact details, helping the team start with a clearer enquiry and an agreed hand-off.

  1. 01Ask approved questions about the property and enquiry.
  2. 02Capture preferred contact and timing details.
  3. 03Direct the enquiry to the configured team path.
Beauty & wellness03

Book appointments and answer FAQs while the business is closed.

A configured assistant can use your approved answers and booking process so customers have a clear next step outside normal opening hours.

  1. 01Answer routine, approved service questions.
  2. 02Share the configured booking option or next step.
  3. 03Hand unusual or sensitive requests to a person.

The exact channels, messages, integrations and hand-offs are agreed in your project scope. Availability and outcomes depend on the services and tools selected for your business.

Your first month

What happens after you join?

Picture the path from “I need help” to a configured system your business can use. We keep you clear on what is happening at each stage.

  1. 01Day 1

    Setup and onboarding

    We confirm your scope, collect the key business details and map the first workflow around your priorities.

  2. 02Day 2

    AI begins handling enquiries

    After the agreed setup is tested and approved, the first configured enquiry workflow can begin operating.

  3. 03Week 1

    First automation running

    Your first approved automation is live, with the agreed checks and hand-offs in place for your team.

  4. 04Month 1

    Review and optimise

    We review the agreed activity and refine workflows where appropriate, based on your feedback and the project scope.

Indicative timeline only. Timing depends on the approved scope, required information and third-party access being available.

Scoped before work begins

Know exactly what is being built.

We confirm your requirements, deliverables, timing and ongoing costs first. Once you approve the scope and complete the required payment, we begin building and configuring your system. If you do not approve the scope, custom development does not begin.

See the full screenshot guide →
01Clear project scope
02Transparent setup pricing
03No unnecessary features
04Testing before launch
05Training and support included
06Ongoing system monitoring
Business AI Resource Hub

Useful resources for a smarter business day.

Free templates, prompt packs, calculators, short how-to guides and automation checklists—made for Australian small businesses. No sign-up, connected systems or pretend results.

01◎About 5 minutes

AI Business Efficiency Score

Rate eight parts of your operation and find the workflow gaps worth investigating first.

Start the assessment →02⌁Instant estimate

Admin Time & ROI Planner

Use your own labour and time assumptions to explore potential capacity and first-year costs.

Use the planner →03✓15 practical checks

Small Business Automation Checklist

Check whether your lead capture, follow-up, bookings, admin and safeguards are ready.

Open the checklist →04↗Copy and customise

Free Small Business Templates

Use ready-to-copy structures for enquiries, follow-up, workflow reviews and project briefs.

Open templates →05✦Copy and customise

Prompt Packs for Small Businesses

Use practical prompts for enquiries, follow-ups, marketing and everyday admin.

Open prompt packs →06▶Short how-to guides

Automation Mini Tutorials

Learn a safe, practical way to improve enquiry replies, hand-offs and repeatable admin.

Start learning →
Explore the free Resource Hub →Planning tools only. They do not connect or run automations.
Frequently asked questions

Clear answers before you pay.

Still unsure? Request the free audit and tell us what your business needs.

Get your free audit →
What is Business Bot Buddy?+

Custom AI systems for enquiries, follow-ups, bookings, marketing and repetitive admin.

Is it just a chatbot?+

No. It connects multiple steps into practical workflows built around how your business operates.

Is every system customised?+

Yes. Your system is scoped around your needs, tools, customers and approved workflows.

What does the setup fee cover?+

Workflow planning, configuration, testing and preparation for the agreed launch.

What does the monthly fee cover?+

Your package services, hosting, monitoring, maintenance, support and agreed updates.

How long does setup take?+

Timing depends on your package and complexity. An estimate is provided after scoping.

Do I need technical experience?+

No. We handle the technical work and explain the system in straightforward language.

Will it work with my current software?+

Compatibility is checked during scoping before any integration is promised.

Can AI make mistakes?+

Yes. Systems are tested and can include human hand-offs for sensitive situations.

Are results or savings guaranteed?+

No. Results vary by business, offer, enquiry volume, implementation and usage.

Can I upgrade later?+

Yes. New costs and additional work are confirmed before an upgrade begins.

What happens after payment?+

We confirm your requirements, gather the needed information and prepare your project scope.

Limited onboarding capacity

Ready to stop losing customers to slow follow-up?

Choose the package that matches your business. Secure checkout and subscription management are handled through Whop.

Choose your package ↗Get Your Free 5-Minute Automation Audit